Fati Assist

Professional Customer Service & Support

Virtual Assistant & Executive Support tailored to tech businesses, startups, and entrepreneurs. Helping you manage customer queries, digital tools, admin, and more — remotely and professionally.

I’m a Dubai-based freelance Customer Support Specialist offering remote services to startups, agencies, and tech-driven teams. With a background in virtual assistance and executive support, I help clients build strong customer relationships, streamline operations, and stay responsive — even during busy times.

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Karen has completely transformed how I manage my daily tasks. She is proactive, efficient, and incredibly reliable. Whether it's scheduling appointments or handling urgent requests, she always deliver with precision and care. Highly recommended for anyone looking to streamline their routine!

- Samantha Green

Very responsive, excellent in managing my inbox, tech support and documentation.

- Logan Marshall

Exceptional executive and personal assistant services. Her seamless support has been invaluable to my productivity while navigating a busy schedule in Dubai. Very clear in communicating.

- Ethan Caldwell

Karen has completely transformed how I manage my daily tasks. She is proactive, efficient, and incredibly reliable. Whether it's scheduling appointments or handling urgent requests, she always deliver with precision and care. Highly recommended for anyone looking to streamline their routine!

- Samantha Green

Very responsive, excellent in managing my inbox, tech support and documentation.

- Logan Marshall

Exceptional executive and personal assistant services. Her seamless support has been invaluable to my productivity while navigating a busy schedule in Dubai. Very clear in communicating.

- Ethan Caldwell

Karen has completely transformed how I manage my daily tasks. She is proactive, efficient, and incredibly reliable. Whether it's scheduling appointments or handling urgent requests, she always deliver with precision and care. Highly recommended for anyone looking to streamline their routine!

- Samantha Green

Very responsive, excellent in managing my inbox, tech support and documentation.

- Logan Marshall

Exceptional executive and personal assistant services. Her seamless support has been invaluable to my productivity while navigating a busy schedule in Dubai. Very clear in communicating.

- Ethan Caldwell

Services

Technical Support Center customer service

Customer Service Support

Managing live chat, email, and ticketing systems.
Responding to customer inquiries and feedback.
Creating FAQs and knowledge base articles.
Monitoring customer satisfaction metrics.

I'll have that set up for you in no time

Technical & Digital Assistance

Troubleshooting basic technical queries for your customers.
Platform support for tools like CRMs, email platforms, or CMS.
Onboarding and guiding users through digital processes.

Remote Executive & Admin Support

Calendar, inbox, and communication management.
Client coordination and meeting follow-ups.
Data entry, documentation, and CRM updates.

Get in Touch with Us

Contact Fati Assist for all your assistant service needs.

FAQs

Are your services suitable for tech companies/startups?

Yes, I specialize in supporting tech businesses with customer service, remote assistance, and digital coordination.

Do you handle technical support?

I handle first-line technical queries, user guidance, and platform support, and can escalate more complex issues when needed.

What IT-related tasks can you handle?

Managing email systems, scheduling software and basic technical troubleshooting.